Feb 26, 2009

Ang Kutsara

6 na lasing
Mag-post lang ako ng isang ingles na entri ngayon. Pagbigyan ninyo ulit ako dahil nagustuhan ko ang kwentong ito. Mula ito kay Sir Rod na ipinasa niya sa imeyl namin.


Basahin ninyo na. Sana magustuhan ninyo din.

The spoon: A lesson on how consultants can make a difference in an organization.

Last week, we took some friends to a new restaurant, 'Steve's Place,' and noticed that the waiter who took our order carried a spoon in his shirt pocket.

It seemed a little strange. When the busboy brought our water and utensils, I observed that he also had a spoon in his shirt pocket.

Then I looked around and saw that all the staff had spoons in their pockets. When the waiter came back to serve our soup I inquired, 'Why the spoon?'

'Well, 'he explained, 'the restaurant's owner hired Andersen Consulting to revamp all of our processes. After several months of analysis, they concluded that the spoon was the most frequently dropped utensil. It represents a drop frequency of approximately 3 spoons per table per hour.

If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift.'

As luck would have it, I dropped my spoon and he replaced it with his spare. 'I'll get another spoon next time I go to the kitchen instead of making an extra trip to get it right now.' I was impressed.

I also noticed that there was a string hanging out of the waiter's fly.

Looking around, I saw that all of the waiters had the same string hanging from their flies. So, before he walked off, I asked the waiter, 'Excuse me, but can you tell me why you have that string right there?'

'Oh, certainly!' Then he lowered his voice. 'Not everyone is so observant. That consulting firm I mentioned also learned that we can save time in the restroom.
By tying this string to the tip of our you-know-what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39%.

I asked quietly, 'After you get it out, how do you put it back?'

'Well,' he whispered, 'I don't know about the others, but I use the spoon.'


Comments

6 comments to "Ang Kutsara"

Kosa said...
February 26, 2009 at 5:40 AM

lols... taena.. sabay ganun eh..
kung ganun man yun..
ganyan talaga ang mga waiter na yan.. di mo alam kung anung diskarte at kaengotan ang ginagawa nila.lols

waiter ako dati at feel ko yun"DISKARTE" na may kasamang madyik lols
siga na nga tama na muna ang dakdak.
kitakits

abe mulong caracas said...
February 27, 2009 at 3:06 AM

hahaha!

tama naman, ang mahalaga nakakatipid ng oras!

Vhonne said...
February 27, 2009 at 7:36 AM

@kosa:

ganyan din ba ang ginagawa mo nung panahon na nasa ganung linya ka? baka naman may kasamang "D*RA" sa pagkain at pagpag ng alikabok sa ulam? wag naman sana... *puke* <<-- (suka ito ha.. ndi ung bastos na iniisip nio...)

@abe:

ung customer kasi na un eh... maxado madami napapansin... aun.. nalaman tuloy niya kung ano ung lasa nung *ANO* nung waiter...

cyndirellaz said...
March 1, 2009 at 7:24 PM

wahahah! ayos ah!! talaga naman?? loko loko din ang consultant na yan eh no??

♥ChUcHAy♥ said...
March 2, 2009 at 5:54 AM

hala *shocked*

kader der naman yan...

haha wala na bang ibang paraan para makapagbigay sila ng speedy service hehehehe....

Vhonne said...
March 3, 2009 at 3:20 AM

@cyndi:

hehehe... kapag nakakita akong kainan na may spoon sa bulsa ng uniform... lilipat na ako ng kakainan... ahaha...

@chuchay:

hmm... meron cguro.. pwede naman nag maglagay sila ng madaming spoon sa tabi ng bawat table.. ahaha...

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